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This program is designed to provide general information with regards
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to the subject matters covered. This information is given with
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the understanding that neither the hosts, guests, sponsors, or station
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are engaged in rendering any specific and personal medical, financial, legal, counseling,
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professional service, or any advice. You should seek the services
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of competent professionals before applying or trying any suggested ideas.
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At the end of the day, it's not about what
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you have or even what you've accomplished. It's about what
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you've done with those accomplishments. It's about who you've lifted up,
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who you've made better. It's about what you've given back.
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Denzel Washington, welcome to Inspire Vision. Our sole purpose is
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to elevate the lives of others and to inspire you.
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To do the same. Angelo, welcome to the show.
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Thank you. I'm I'm very happy to be here sided
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for this discussion.
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I think it's going to be really interesting. So let
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the audience know who you are, your background, and how
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did you get to the point that you're not only
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working with businesses but now individuals.
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Sure, I got my undergraduate degree from Case Western Reserve.
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I'm from Cleveland, Ohio originally, so that's where I went
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to college in psychology, and I went to the University
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of Georgia earned my master's and my PhD in psychology
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in the early to mid seventies. I taught college for
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four years at Oklahoma City University on psychology and then
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kind of made a career shift and joined a consulting firm.
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In nineteen eighty Rohr International, which is a big international
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psychological consulting firm. Moved into their Memphis office and worked
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with them for a couple of years, and in nineteen
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eighty two, I had a great opportunity to start my
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own practice in Nashville, Tennessee. So I jumped on it
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and I've been working with businesses and individuals ever since.
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The name of my consulting business is the Company's Psychologist,
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and I came up with that name. When I started,
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I was just using my name. And then in the
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late nineties, everybody started to have to have a website.
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You had to have a website, and so I said, well,
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I can't just call the website myself. So what am
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I going to name my business? And I realized that
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my clients were always saying, you know, the next step
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in the hiring process is for you to visit with
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our company psychologists. So I said, well, they named my
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client's names, they named my business. So I've been the
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company psychologist since nineteen eighty two.
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Oh my goodness. Oh that's great, that's great. Well, and
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you know, you know the interesting thing that I find,
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and you know, we talked about business versus individuals. What
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I have found is that there's so many times, as
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I worked with very small businesses for a while, it's
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interesting that whatever you're teaching them principle wise, in many
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cases in business flows right into their individual life.
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Well sure, and.
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Also I don't know how you know what your specific
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responsibilities were, but it would be interesting for me as
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you are helping these companies to hire people, right right.
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Do you find that you use any type of behavioral
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analysis to kind of get a sense of their personality
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and who they are and where they're going to fit
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in the job.
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Yes, I've used standardized assessments for the whole time, the
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entire time I've been in business. You're probably familiar with
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some of them. I use the sixteen PF, which is
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a personality test. I use the DISC which is a
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behavior test. I've got a test that measures motivation. I've
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got one that measures soft skills. And one of the
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great things about using those standardized assessments is you can
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compare people apples to apples because they're both taking the
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same assessment. It's not quite as subjective, and you can
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come up with some objective data that you can use
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to benchmark various positions and come up with kind of
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a standard or a template that people who fit this
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template have a tendency to do better in that particular
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organization then people who don't fit the.
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Template, right, And you know, it's so interesting. I'm very
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familiar with the disc but the with the company though
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that has gone and included some of the things you
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talked about as far as values and motivators and all
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those types of things. So what I find interesting and yes,
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you know, you can use that to really determine an
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individual as far as are they going to fit into
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this position. For instance, you know, you get a high
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achiever with no interest in money and more interested in art,
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all of a sudden, they're not a great salesperson.
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Right exactly.
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So what I find interesting in that is you take
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that and then you move that into individual situations and
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you move that into individual relationships and based on your experience,
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if you use that for that, what have you found
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that these evaluations, and you know, behavioral evaluations actually can
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do for let's say a couple that are struggling and
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you know, really challenged in their relationship, and where can
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that play a role?
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Well, it's that's a great question because the this in
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particular is used in relationship counseling because it identifies a
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person's behavioral style and everybody's got a behavioral style that's
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a combination of the dominance, influence, steadiness and compliance. And
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let's let's see, for example, you have a couple where
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the man is fire on dominance and the woman is
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higher on compliance. Well, just in communicating those two people
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communicating with one another, the man's going to be tend
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to be more bottom line, abrupt, give me the bullet
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points where the woman more likely to want to give
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a more complete explanation of her point and take it
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point by point. And what wants that from him? So
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she wants a more detail from him, He wants less
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detail detail from her. And if you're not careful, you
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can end up with people who just have so much
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difficulty communicating with one another that they both just feel
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like it's easier to keep their mouths shut and not
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communicate at all.
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And so where you have that situation, how do you
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help them to bring together that so you know, you've
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got your high D, you know strong, you've got whether
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it's a you know an I, R N S that
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you know really wants that emotional part coming in, how
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do you deal with that and help the couple to
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understand how to communicate in a way that actually improves
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their relationship versus the challenges that they're having.
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Well, there's a natural tendency for people to dig in
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when there's when there's conflict, they're going to have a
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tendency to dig into their position, or their point of
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view or their approach. And when you do that, there's
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no movement either way and nothing gets resolved. So what
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I try to teach people, especially using the disc for example,
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is it's up to each person to adapt their behavior
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to an extent to the other person's style. In other words,
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if the man, as I mentioned, wants quick bullet points
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get to the bottom line, if the woman is more
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willing to maybe not give his completed explanation and recognize
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that she's she's more likely to get her point across,
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she's a little quicker getting to it, and he needs
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to realize that she wants more complete information, She wants
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you to talk more and wants to go into more detail.
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So if you're willing to do that a little bit,
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you're never going to be the flip on the other
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side of the disc wheel, if you will. But if
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you can be a little more sensitive to what the
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other person's needs are and adapt to them, and if
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they're doing the same thing, you kind of meet in
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the middle and you have a much better chance of
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at least communicating in a way that both people are
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going to be more comfortable with.
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Yes, And that is, in my mind, the key to
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communication is really sicking to understand and really absolutely understanding
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that person. So you've written a book.
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Talk about your book.
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Well, I've written the latest one.
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Yeah, the last one was twenty something years ago. The
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title of this book is you're making this way too hard.
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Find your easy way to enjoy life. And if you've
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looked at the book, you'll notice in the title that
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I spelled enjoy life in an unusual way.
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Yes, I noticed that.
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And it's spelled njoy lf feed. And the reason I
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did that is because that has been my license plate
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since nineteen ninety one, njoy lf F. So I'm driving
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around Nashville and other parts of the country within dooy
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life as my philosophy of life really on the back
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of my car. And it's surprising how many comments I
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get about my license plate. And most people say, oh, that,
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what a great idea, what a great license plate. And
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when they say it's what's a great license plate? I say,
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it's not a license plate, it's a philosophy, philosophy of life.
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And one out of a thousand people will say, why
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do you have no joy in life written on your
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license plate? And those people probably need to reevaluate their
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attitude for the world. And I say, to all now
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one on earth, what I have no joy in life
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on my license plate? I have a very positive, optimistic
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attitude about life. I'm seventy five years old and I
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still have a positive optimistic attitude in spite of everything
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I've seen and been through. And my book is aimed
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at people who have allowed themselves to forget the joy
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that they used to feel when they were little kids
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or the joy that they felt at earlier points in
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their life.
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Well, and I know that you make a distinguishment between
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the joy and happiness. Can you can you kind of
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share with the audience what that is in your experience.
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Happiness, to me is transitory. You can be happy, unhappy, sad,
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thirty forty fifty times day. And I'll give the example
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that I use in my book, and because it's an
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easy example for people to relate to. Let's say you're
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watching a football game and your favorite team's playing your
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bitter rivals. So you score a touchdown in the first
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five minutes of the game. Your team does, and you're happy.
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Then the other team roars back and takes a file
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sit a three point lead in the second quarter. You're unhappy.
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You go back, you tie the score at halftime, you're happy.
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They run back the second half kickoff, You're unhappy. You
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come back and you score ten points, you take the lead.
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You're happy. They come back and they score a touchdown.
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You're unhappy. You tie the game up with two minutes left.
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You're happy, a little bit happier. Then they kick the
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field goal with three seconds left and you use lose
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the game, and you're unhappy. So you run the whole
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gamut of emotions in a three three and a half
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hour period all about a football game. That really doesn't
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mean anything.
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It's true, right, It has no impact on your real
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life unless you have a financial interest in the game,
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which a lot of people do now, which makes the
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highs and the lows even more extreme.
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Yeah, and joy is something that's more long lasting. You
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can feel joy all the time. Okay, there are going
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to be some aspects of your life where you're not
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going to feel quite as joyful. But if you can
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learn to find joy in the simple things in life,
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and for example, you know, heading a puppy, watching a sunrise,
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sitting by a lake, and just thinking things that give
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you real pleasure in not in the hedonistic sense of
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the word, but in the I'm glad to be a
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lie sense of the word. Those can be very simple things.
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You don't have to go out of your way really
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experience joy. It's all around you if you just look
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for it and let it in when you find it.
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Well, and I love that because it really, in my
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mind is such a deep, as you say, all inclusive
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feeling of you know, you take happiness and then you
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just move it into that higher level of true joy,
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which I love. So, how do people really move their
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lives from the chaos that they experience emotionally to that
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level of joy in their lives? What has been your
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experience as you've had your practice and as you've done
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these other things right?
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Well, in my experience, people have allowed outside influences, outside forces,
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dictate their feelings, dictate how they feel about themselves, how
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they feel about the world. They listen to the noise,
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and there's noise all around us. It comes from media.
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It comes from their friends, it comes from their family,
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it comes from almost it's social media especially. They're bombarded
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with information, misinformation, disinformation, artificially presented scenarios of other people's lives,
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and they start to feel like they don't measure up,
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They start to feel less than they should. And I
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encourage my clients to focus on what can you control,
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Focus on what you can control. You can control how
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you react the situations. You can control, decisions that you make.
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And I think a person's life where they are today
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is a combination of all of the decisions that they've