WEBVTT
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This program is designed to provide general information with regards
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to the subject matters covered. This information is given with
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the understanding that neither the hosts, guests, sponsors, or station
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are engaged in rendering any specific and personal medical, financial,
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legal counseling, professional service, or any advice. You should seek
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the services of competent professionals before applying or trying any
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suggested ideas.
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At the end of the day, it's not about what
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you have or even what you've accomplished. It's about what
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you've done with those accomplishments. It's about who you've lifted up,
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who you've made better. It's about what you've given back.
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Denzel Washington, welcome to Inspire Vision. Our sole purpose is
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to elevate the lives of others and to inspire you
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to do the same.
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Carol, welcome to the show.
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Thank you so much, really pleasure to be here.
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Hey, it's great to have you on this show. What
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I'd love for you to do? And I find that
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the journey, the story, the background is always so interesting
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for the people that are listening. What is your story?
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What is your background? How on earth did you get
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to this point that you're doing what you're doing, and
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also who are you in your background?
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Sure, I always say it's a circuitous route. It has
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lots of twists and turns to it, which I think
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most people's lives do. But currently I'll start with where
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I am currently in track back a little bit. Currently,
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I'm a consultant and I specialize in confidence and communication
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for executives who want who be more visible in the workplace.
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How I got there was an interesting tale. So I
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was the daughter of a military man, and I moved
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around quite a bit when I was growing up, primed
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me for connecting to people, or learning how to connect
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to people. I had to figure out how to make
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friends with people wherever I went, and from that I
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became fascinated with people I just like them. And fast forward,
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I went to school and I got a degree in
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psychology and communication because I again am very interested in
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how we connect to ourselves and then how we connect
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to other people. And I came to New York City,
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and at first I pursued an acting career because that's
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where I thought I was going to land. But soon
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I realized that what I was very much interested in
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was sharing my knowledge, not playing a part in a play.
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So I went to school and that's where I got
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the degree in psychology and communication, and then I got
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a master's in social work. I opened a private practice,
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was in private practice as a therapist for a while,
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and then I had the bug to be in front
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of people again, not as a performer, but just I
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liked that whole idea, and I started to go out
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and speak about psychological issues, stress, depression, anxiety, where it
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all comes from. And people started to approach me about
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teaching them to present, and I had never really done
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that before, and organically I started to build this other
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career of helping people communicate what they do in a
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more confident way. So that's the whole journey condensed.
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Okay, great and great story. And so my question is,
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obviously you're working people in business now on how to
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communicate and, as you say, if there's giving talks and
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so forth, how to present themselves. How does that apply
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to the everyday individual that may not be in that
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level of business.
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Well, the way it applies is that we still need
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to be able to have a sense of confidence, and
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then a sense and an ability to be able to
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communicate our confidence no matter what situation that we're in
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maybe we're dating for the first time in a long time.
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We want to be able to talk about ourselves from
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our own personality, not anybody else's. We want to be
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able to share ourselves and have the confidence to do that.
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Maybe you're a parent and you are involved in the
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PTA and you have some ideas that would make things
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better for your children in school. You want to be
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able to communicate that. Or maybe you want to get
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involved in your community and you have some ideas how
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to make your community better. You want to be able
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to communicate your ideas because you can have great ideas.
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But if you are nervous or shy, which we all
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are to some degree, but if you can't get the
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words out, if you can't get your ideas out, it's
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not going to help you feel like you're advocating for
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yourself and other people.
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And what percentage would you say that, at least the
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people you know, and in general, what percentage ofes actually
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hold back on what we really want to say because
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of that lack of confidence, you know, I.
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Couldn't even give it a percentage. It's interesting. I've never
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been asked that before, but I would say it's situation
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dependent because I talk a lot when I go out
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and speak about confidence, that we could be confident in
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one area, and then we have this area, which I
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call our confidence kryptonite, where either it's a certain person
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or personality type or a situation that causes us to
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hold back. So I think we all have times in
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our life when and we can't speak up the way
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that we want to. If it's an ongoing problem, that's
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when I think it requires some introspection and some self study.
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Well, and you talk about personality types, So that just
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triggered something for me. Do you use do you use
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personality types? And do you find that there are specific
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personality types? And by the way, I'm very familiar with
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the disc the advanced disc not just the general one.
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Do you find that different personality types kind of have
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a proclivity either to be able to, you know, share
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their thoughts and so forth, where others tend to be
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a little bit more shy or a little bit less confident.
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And does it have to do with personality?
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Well, it's interesting. I don't use personality types. I've never
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done any kind of pathology diagnosing. Even when I was
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a therapist, I generally sat with who was in front
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of me. Of course I studied it in school, but
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it was really like, what am I getting from this person?
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And what I tell people when I coach them is
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there's a certain half and I'm generalizing here, but there's
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a certain half of the population that can say what
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they mean and they can jump in and express their opinion.
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And then there's another half of the population who require
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a bit more of a launching pad to get into
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situations where they're expressing their opinion. Now, the first group,
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that standard is been the one that many of us
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have been held to. That's the way we should all be.
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We should just speak up and speak out. But that's
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not true. This other group of people, who have many,
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many important things to say and great insights, need to
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embrace and accept that they can converse and share their
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opinion using a different style. And it is just as legit.
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Okay, And I'm gonna I'm gonna hit this just a
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little bit, okay, and I don't disagree, But what what
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my thoughts are is, you know, you've got your extra
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you've got your extrovert left brain. They don't. They have
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no problem saying what they think. You know, it's just
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the way it is. I think there's a smaller percentage
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of that, but anyway, and then you have the left
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brain analytic person who you know, like the the doctors
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and so forth, that are just you know, really focused
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on things and they like to be kind of left
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alone and just analyze and so forth. Whereas you get
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over to the other side, which are the right brain,
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which tend to be more friendly and love to get
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along with people, chat chat chat, all of that. But
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what I find also is that they seem to be
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ruled by emotions a little more. And do you do
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you find that it's those internally emotions and even sometimes
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subconscious emotions, emotions that are limiting their confidence to be
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able to say what they want to say or what
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are the factors that are causing that lack of confidence
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in your mind?
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So the ones if you're saying specifically, people who are
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very emotionally impulsive, that quote unquote impulsive, who either get
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overwhelmed emotionally when they have to share something or they
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are reactive in a very emotional way. Is that what
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you're asking about?
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That exactly?
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Yeah, and now I forgot the question. What was the question? Again?
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As we clarify that what.
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Is causing the lack of confidence in your experience? What
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is it that causes this lack of confidence for individuals
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who really want to be able to speak their mind
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or speak their truths, and yet they're not and they
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don't sure.
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I have found that either it's early conditioning and messaging
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that if you have been told or you learned by
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listening that you were a certain way that who you
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were was not a good enough person, that tends to
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have people hold back. They feel that if they were
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to express themselves they might be shamed or blamed, and
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then they carry that into professional environments or into their community.
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So it's not just so I'm a little nervous about
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sharing my opinion, it's I'm afraid that if I speak
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my truth, I'm going to get in return fill in
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the blank. Whatever you received growing up, whether it was
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criticism or yelling or being told to be quiet, and
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that causes people to start to shut down and feel
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a deeper insecurity. Because confidence, for me, is really a
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self esteem issue. If you don't feel good about yourself,
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you're not putting yourself out in any way. And I
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feel like that that early messaging is what causes people
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to hold back.
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So when you're working with a client that you can
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obviously see that that is occurring, how do you help
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them to actually get in and do that deep inner
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awareness and work that most of us really are in
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some cases are afraid to do well.
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I always ask a couple of questions, like, are you
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aware of why you're holding back? I mean, since I'm
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not acting as a therapist in those situations, but having
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the therapeutic training really really helps, and in a in
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a coaching situation, I'm not crossing those modalities. Coaching is coaching,
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therapy is therapy, though of course, of course they they
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don't they intersect. Yeah, I always believe that though you
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should know your scope of practice. If I'm a therapist now,
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I'm a therapist now. If I'm a coach now, I'm
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a coach now. But to get to your question, so
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I'll ask a couple of questions, are you aware if
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you're not? Sometimes people are aware specifically about childhood stuff.
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Some people have shared with me cultural stuff because I
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coach people from different countries and they're aware of the
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cultural messaging about being seen, and then from there I
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really then offer strategies and techniques for them to practice,
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and then we talk about it, and then we practice
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it again, So it's what is it? And then how
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do we move forward with it? And then a lot
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of discussion of how did that feel? I felt good,
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I felt bad, I felt nervous, What do you think
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would help? So it's a lot of conversation and attunement,
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as you know, which is what helps people will move
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forward well.
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And you know, as you talk about that, you talk
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about strategies of how to move forward and so forth.
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Do you really delve into that subconscious stuff? And as
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you then develop the strategies for them and help them
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to develop strategies within themselves, do you find that that
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tends to go away? Or have they just kind of
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outweighed the other part of it, or do they find
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that they actually find peace and let go of those
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internal beliefs and experiences that they had as children or
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otherwise over time?
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Certainly they do. I mean sometimes I will work with
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someone over a long period of time, an executive. I'll
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do a contract and I really see it, which is
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the pleasure of coaching. When you're doing when you're applying strategies.
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What I think, because my whole background is I'm somatically trained.
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I'm a big body mind person, so I have training
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as a body oriented therapist and you probably have seen
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this as well. You can see when it clicks. You
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can see when someone just relaxes or lights up, and
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you can also see when there is that I don't
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want to go any further. I don't want to go
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any further here, so we don't. That'll be for another session.
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I'll take them to that point and then move on
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from there. But I have seen people their face opens up,
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their posture changes, and then because I record sessions, if
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it's a presentation session, I record sessions. I then say,
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look at this, how you felt about yourself on the
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inside is actually not what's being reflected on the outside.
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That's also a great tool for them.
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Wow.
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Wow, So you talk about the body mind relationship and
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the body mind intelligence. You know, we talk about IQ,
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we talked about emotional intelligence. This first time I've heard
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about body mind intelligence. Can you share what that is?
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Certainly I was trained and experienced myself a somatic type