WEBVTT
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This program is designed to provide general information with regards
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to the subject matters covered. This information is given with
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the understanding that neither the hosts, guests, sponsors, or station
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are engaged in rendering any specific and personal medical, financial,
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legal counseling, professional service, or any advice.
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You should seek the services.
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Of competent professionals before applying or trying any suggested ideas.
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At the end of the day, it's not about what
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you have or even what you've accomplished. It's about what
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you've done with those accomplishments. It's about who you've lifted up,
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who you've made better. It's about what you've given back.
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Denzel Washington, Welcome to Inspire Vision. Our sole purpose is
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to elevate the lives of others and to inspire you
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to do the same.
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Suck Welcome to the show.
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Thanks for having me. Happy to be here.
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Well, it's good to have you and folks, Just so
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you know, we had a chat what was it about
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a month ago? And about a month ago, Yeah, and
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I had some issues on my end with the sound system,
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and it's like we couldn't do it, and so we
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have rescheduled, and I'm really excited about this because our
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conversation before was so enlightening, and I really appreciate this
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book that you've written and the concepts that you've come
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up with. So what I'd love for you to do
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is share with the audience who you are and what
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motivated you to write the book The art of conscious communication.
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The art of conscious conversations, their conversation. I'm sorry, yeah, yeah,
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Well who am I? That's a big question.
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I know we all ask ourselves that, don't we?
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Yeah? Who am I? Anyway, well, I'd say writing the
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book was my fourth career. I was originally a musician.
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I was an architect in Boston for twenty years, and
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I changed careers when I started studying language and leadership,
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and so that's sort of how that all evolved and
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interesting just to underscore that is, I never was rejecting
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the previous profession. I was more fell in love with
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a new one and I couldn't help myself. So I
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ended up doing leadership coaching and advising for the last
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twenty five thirty years at large corporations with the executives
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and their teams. And then the book came about because
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some of my clients said, I love all the work
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we're doing, but I don't know how to connect the dots,
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and is there a book I can read? And I
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realized there was a lot of different books, but the
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work we were doing was a compilation of all those.
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So I decided, maybe I can put all the pieces together.
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And that's what inspired me to write the book.
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All right, and you've actually put four pieces together? What
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are they?
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Yeah? Yeah, so the thing that connects all those different pieces?
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One client says, how do I connect the dots? Right?
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That stuck with me. And then I realized when I
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was studying the ontology of language that there's four types
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basic types of conversations that we're in all the time,
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but we're not aware of those those and those four
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conversations storytelling, collaboration, creativity, and commitment. Conversations are the structure
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that hold all the different tools and practices that help
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us be better in our communications.
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Okay, and you know, as we look at what the
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problem is, and I want to go into that.
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First of all, what is the issue?
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What is the problem that you have experienced three or
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many years of working with companies and individuals that you
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found need this type of help. What are the issues
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that come up with people in general.
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So in general, I think we are in conversations all
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the time. It's the one human tool that we have
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across the world globe, you know, conversations. And yet we
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adopt our conversational patterns unconsciously through our culture, our family.
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So we learn to talk, we mimic our families, we
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mimic our our cultures, and then we learn through experience.
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So we're in conversation often on autopilot without understanding them
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as deeply as we can. And so when we're on autopilot,
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we we are playing out our pattern but not always
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to our benefit or to to the creativity of a
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to the creative to the to the generation of a good,
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good conversation. So in some ways it's like being we
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are in conversations, but we don't really know how they work.
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And so my book is trying to say, let's take
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it apart a little bit, let's look deeply into it,
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how they how they work, and what we can learn
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from each kind of conversation.
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Well, and you know, it's interesting as we look at
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what's going on in the country in the US right now,
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those conversations are not working.
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Real well, not at all if I if I could
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stick my book under the pillow of every politician, I would, Well.
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That would be nice.
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But even as we look at divorce rates, as we
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look at challenges that parents have with their children and
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vice versa, as we look at all of that, recognizing
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that conversation and I said communication, But it's conversation that
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creates that communication that.
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Becomes the major issue.
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And you know, and we'll get into this maybe a
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little bit later if we have time, But I was
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thinking today as I was re listening to a little
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bit of our conversation before, is that even the conversation
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we have with ourselves, yes, in our lives. And so
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as we go through this, you know, we'll talk about
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those on different levels. But at this point in time,
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let's go have you explain Number one, what are the
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individual areas you talked about, storytelling, collaborative, creative commitment.
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Let's go through each one of those to begin with. Also,
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at the.
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Beginning of your book, you talked about ego and I'm
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trying to figure out how that fits in. So if
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you can fit that in and let me know where
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that fits in, I want to get into that conversation too.
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Okay, great, so I'll do a brief explanation of each conversation, okay,
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And if you want to do a dive into each one,
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just interrupt me. Or if you have a question about
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each one, just interrupt me.
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We'll do it after you've explained them all.
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Okay, I'll do it. I'll do a brief explanation. So
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storytelling is primary. I say that because that's how we live,
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lot that's how humans live. We live through stories. And
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Uval Harari's book Sapiens does a great history lesson in
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how this evolved, So that law is a story and
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money is a story, but they stick because we all
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agree on them. We read that the dollar is worth x.
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But anyway, So in our personal lives, we also have stories.
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We have stories about ourselves and we have stories about
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other people. Some are helpful, some are harmful. The helpful
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ones we connect with people, we love people, we have
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good relationships. The harmful ones hold us back individually because
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we aren't living up to our potential or they do
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damage to a relationship. So exploring our stories and the
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storytelling conversation is primary because it helps us do all
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the other conversations better. Now ego comes in because the
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ego loves our stories, loves our beliefs and the package
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that we have about how we see the world, and
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convinces us that, yeah, you're right, you know you're right,
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and you should fight for your position. However, it sort
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of is a constricting element. Ego sort of gets us
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to be tight and hold on to our perspectives and beliefs,
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and so we aren't as open as we could be,
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open mind, open heart. But when we begin to look
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at them and we increase our awareness, stories are like
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put us in the ego is like putting as foggy
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and gets us in the fog. We identify with our
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positions and we can't see very much. When we become
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aware of our stories, that's like bringing that's like bringing
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light to the situation. So now we can say, oh,
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I have that a story I adopted from my dad,
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or I'm behaving that way because that's what I was
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taught to do, and so then we have a chance
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to change. So storytelling is very personal and it's very profound.
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Now as we do that work, the next conversation, which
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is relational, the collaborative conversation, is the conversation between you
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and I, or meet and five people or meeting ten
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people in a meeting that's relational because everybody now is
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bringing their story to the table. And so we've all
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been in meetings where everyone has their perspective and there's
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a lot of disagreement around the room. But the real
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art of collaboration conversations is our ability to advocate with
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an open hand instead of a fist, and to listen
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in a way that we can really absorb other people,
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ask good questions and learn from one another. So the tools,
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the basic tools there are open advocacy and open inquiry
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versus closed advocacy and close inquiry. So when we do
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that collaborative thing, we learn from each other and we
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get smart together instead of getting domb together. And it's
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just another way of sort of opening our minds, and
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it takes humility and it takes vulnerability. We do that
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conversation well, we are in a creative conversation where we
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generate ideas, ideas that bubble up out of an open
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space conversation, a good collaborative conversation. We all had that
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experience in a meeting or with someone where we go
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we're talking and all of a sudden, because we're sharing ideas,
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An idea bubbles up and says, oh, I never thought
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of it that way, we could do X. And that
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came out of the collaborative conversation because we were both
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open and ideas are available to us. So the creative
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conversation is about relational, but it's also personal in that
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do we exercise our right brain? Do we exercise our
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creative self? Do we allow ourselves to dream about possibilities
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or to wonder what ifs? So that's an interesting conversation
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because it's relational and personal. And then if we do
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all those conversations well, ideally we go into a commitmic conversation,
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which is really the action conversation is how we coordinate
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getting things done with other people. So it's very relevant
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to our everyday life from the kitchen sync to the boardroom.
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Yet that is a complex conversation that we don't understand
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and we tend to do it in a sloppy manner.
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So we make promises we shouldn't make, We make promises
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we can't keep, We make promises that break, and then
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that that is a that is a precursor to to
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losing losing trust in people. So that action conversation we
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love it, but we don't do it well well.
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And I love how how you've got step by step,
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and I think it's fascinating that you know, if you
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haven't been able to accomplish step number one, which is
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a storytelling, you're not able to move into step number two.
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And do you have any specific examples that you could
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share with the audience. I know I have a couple,
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but let's see if you do where people were experiencing
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that challenge of storytelling and what the effect was on
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that relationship.
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I have a personal story that I'm willing to share
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that's in the book, actually, and that is what I
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grew up with a step grandfather who was a bit
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of a redneck, which means super conservative and racist. But
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I had three sisters. I was a younger son. Later
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I had a brother. But so in my growing up,
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when I showed emotions or cried like my sisters, or
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I didn't want to shoot the deer, or I didn't
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want to do something that was in his eyes, manly,
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he constantly told me I wasn't a big enough man. So,
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as a young boy with an authority figure telling me that,
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I unconsciously adopted that story. That story became a really
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internal dialogue I had with myself that was very harmful
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because no matter what I was doing, and I had
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some great successes, but no matter what I was doing,
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that was always nagging in the back of my mind.
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I was not good enough. You're not big enough, you're
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not man enough, you're not strong enough. And it wasn't
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until I busted that story by investigating facts and saying,
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wait a minute, that's his idea what man is, But
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I don't need to I don't know. I no longer
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need to adopt his idea. Well, and that was that
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was life changing.
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How did that affect your communication and your conversations with
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other people that very astue that I'm not good enough?
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Yeah, well, it lifts a it lifts sort of an
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internal filter that that always has you feeling a little
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less confident or a lot less confident, or it lifts
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some some some barrier that allows you to be totally
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who you are and be comfortable in your own skin.
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And then you can be open in dialogue and open
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in conversation and more vulnerable because you're confident in your skin.
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So it's sort of like a lifting a veil of suppression. Well,
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that makes sense.
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It does.
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And you know, as you were talking about ego, one
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of the things that came to my mind is because
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I think we've all experienced wonder where or another I'm
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not good enough, We've all kind of developed that subconscious